This policy applies to all Bdgo customers and participants in the Bdgo Platform. It governs onboarding, identity verification, funding, wagering, transfers, and all other activities conducted through Bdgo.
Bdgo conducts customer due diligence to verify identity and assess risk. Verification is required at onboarding and prior to enabling withdrawals, and it may be updated periodically as part of ongoing monitoring. Verification should be completed promptly and remain valid for the duration of the customer relationship.
Users must be at least 18 years old. The verification process is targeted to be completed within five business days of submission, subject to receipt of all required documents.
Bdgo requires disclosure of the origin of funds used for transactions and, where appropriate, the customer’s wider source of wealth. A source of funds declaration and supporting documentation may be requested, including bank statements, payslips, or employer letters. Documentation is assessed to confirm legitimacy of funds and to identify unusual funding patterns.
Bdgo reserves the right to request additional documentation as needed to complete the checks and may impose periodic re-verification as part of ongoing due diligence.
A risk based monitoring program is in place to detect and deter money laundering and the financing of terrorism. All transactions are reviewed against internal thresholds and external indicators, and a complete audit trail is maintained for regulatory purposes.
If suspicious activity is detected or if a transaction cannot be satisfactorily explained, Bdgo may restrict, delay, or suspend activity, block deposits or withdrawals, or close the account. Bdgo will report suspected wrongdoing to the competent authorities in accordance with applicable law.
Enhanced due diligence (EDD) is triggered by indicators such as unfamiliar jurisdictions, rapid or large fund movements, complex ownership structures, or inconsistent information. EDD may include additional identity checks, enhanced source of funds verification, and ongoing monitoring on a heightened basis.
Bdgo screens customers and beneficial owners against sanctions lists and conducts risk assessments for politically exposed persons (PEP). If a customer is identified as a PEP or related to a PEP, Bdgo will apply enhanced verification and ongoing screening and may impose additional monitoring or restrictions.
Deposits or withdrawals exceeding €2,000 may require enhanced verification or additional documentation.
Bdgo may impose restrictions, suspend or terminate accounts where AML concerns arise or where verification cannot be completed to satisfaction. In such cases, Bdgo may withhold funds and restrict access to services pending resolution. Bdgo may also notify relevant authorities when required by law or regulation.
Bdgo processes personal data in accordance with applicable data protection laws. Data collected for AML purposes will be retained for a minimum period of eight years after the conclusion of the customer relationship or as required by law. Bdgo acts as the data controller for processing related to AML compliance. Personal data may be shared with competent authorities where required by law, and security measures are applied to protect information integrity and confidentiality.
Customers retain rights to access, rectify, and request erasure of personal data as permitted by law, subject to Bdgo’s legal and regulatory obligations. Details of data handling, retention, and rights are described in the Bdgo privacy framework available within the account interface.
Bdgo maintains an AML compliance program with formal governance, risk assessment, staff training, and periodic independent review. A designated Compliance Officer oversees the program and ensures updates in response to regulatory developments and changes in risk posture.
Bdgo cooperates with competent authorities and financial institutions in all jurisdictions where Bdgo operates. In accordance with applicable law, Bdgo may disclose information about customers and transactions where required by law or by a valid regulatory or investigative process. Customer information will be disclosed only to the extent necessary and permitted by law.
Bdgo may amend this policy from time to time. Material changes will be communicated to customers in a timely manner and will take effect in accordance with applicable consumer protection or gambling regulations. Continued use of Bdgo services after an update constitutes acceptance of the revised policy.
